---
title: "Payment links - Take payment remotely"
description: "If you want to receive payment before you deliver a product, pick up a device for repair or similar, read on here."
url: https://helpcenter.c1st.com/en/articles/10821412-payment-links-take-payment-remotely
collection: "C 1ST Pay"
updated: 2026-11-11
language: en
alternates: [da, nb, sv]
---

# Payment links - Take payment remotely

If you want to receive payment before you deliver a product, pick up a device for repair or similar, read on here.

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## 💳 Payment links – easy payment for both store and customer

With **Payment links** you can quickly and easily get payment from the customer – already **before they enter the store**.

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### 🔧 What is a payment link?

A payment link is a link you can send directly to the customer via **SMS or email** from your **work order/work card**.  
The customer clicks on the link and can pay immediately – very simple.

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### 🛍 How it works

1.  You create a case as usual in the system.
    
2.  Click on **"Send payment link"** – choose whether it should be sent as SMS or email.
    
3.  The customer receives the link and can:
    
    -   See what the payment covers (e.g. goods, repair or service)
        
    -   Pay with **card**, **MobilePay**, **Apple Pay** or **Google Pay**
        
4.  As soon as the payment is completed, it is **automatically registered on the case**.
    
5.  When the customer comes to pick up their item, the staff member can immediately see that **the payment has been received**.
    

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### ⏱ Benefits for the store

-   **Save time** at checkout – payment is already settled.
    
-   **Avoid errors and misunderstandings** regarding payment.
    
-   **Secure delivery** – you know that payment has been received before the goods are handed over.
    
-   Perfect for **repairs, special orders, advance payments** and much more.
    

In short: Only your imagination sets the limits! 💡

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### 🧩 Ready to get started?

It's easy!  
Contact our support at 📧 [support@c1st.com](https://mailto:support@c1st.com), and we'll take care of the setup.

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### ✉ Example template for your SMS or email

If you go to **Settings** and select the **SMS & Email** tab, you can easily edit your SMS templates where you need to insert a link. Here is an example for your **Pickup SMS**, which you use when you mark cases/work orders as ready.

> Hello \[customer\_name\]
> 
> Your item is ready for pickup.
> 
> To save time when you come to pick up your item, you can pay in advance via this link: \[payment\_link\]
> 
> If you have any questions regarding the task, you can contact the store at \[store\_phone\]
> 
> Kind regards
> 
> \[store\_title\]
> 
> NB: This SMS cannot be replied to

### 📷 How does it work?

Watch the video here - And yes. It really is as easy as it looks.