Before the terminal can be used, it is necessary to complete onboarding to C1st Pay. This is done in Bikedesk/Customers 1st via C1st → Settings → C1st Pay → Continue onboarding.
During the onboarding process, you will need to fill in your company information, decision makers, and bank details. After that, you will be approved by our partner. Approval typically happens within one business day.
Once you have filled in your information, feel free to give us feedback so we can keep an eye on whether it's approved. After that, we'll let you know whether your information is correct or if there are any errors in any of the details.
Once everything has been reviewed and approved, we are finally ready to set up the terminal. You just need to contact support at phone 33 60 85 86, and we will help you through the terminal setup so it works correctly with the system.
If you have questions about the onboarding, you can contact support at [email protected] or phone 33 60 85 86
