---
title: "Blocking gift cards, vouchers and deposits"
description: "In some cases, it can be useful to block a gift card or voucher. In this guide, you will learn how."
url: https://helpcenter.c1st.com/en/articles/10821440-blocking-gift-cards-vouchers-and-deposits
collection: "Giftcard & Vouchers"
updated: 2026-11-09
language: en
alternates: [da, nb, sv]
---

# Blocking gift cards, vouchers and deposits

In some cases, it can be useful to block a gift card or voucher. In this guide, you will learn how.

If you have issued a gift card or store credit by mistake and want to block it, you can easily do so in your customer module.

Go to **Customers** and select **Gift cards etc.** in the top right. To block a gift card:

1.  Click the padlock next to the gift card
    
2.  Optional: Enter a reason for blocking it
    
3.  Click Block
    

Your gift card is now blocked.

Under Transactions on the gift card, you can see **when** the gift card was blocked, who did it, and which comment is associated with the block:

![The Transactions window shows two deposit entries with the date, remaining amount, change, user, and note, as well as a button to show issuance. Visible: Transactions, Date, Remaining amount, Change, User, Note.](https://staticfiles.gleap.io/ghelparticle/kSGqLv4w01eFeSMRcrXNLV4zVvZqcALBQcIiJR2YZVD8myUAy0cAsWJLBf8CqHEe94NVPm65wZz.png)

If you blocked the wrong gift card by mistake, you can unblock it by clicking the padlock next to the blocked gift card, entering a reason for reopening it, and choosing to reopen it.

**Please note that blocking a gift card does not update any integrations. The bookkeeping should be updated manually.**