---
title: "How to add fixed product lines to tickets"
description: "This article shows you how to add products/items to tickets automatically"
url: https://helpcenter.c1st.com/en/articles/3103658-how-to-add-fixed-product-lines-to-tickets
collection: "Template"
updated: 2026-10-21
language: en
alternates: [da, sv, nb]
---

# How to add fixed product lines to tickets

This article shows you how to add products/items to tickets automatically

When you create a ticket you can add products/items automatically with **Fixed product lines**. So when a very simple task needs to be made, you can create the **ticket** faster. For example you can create a Fixed product line where you can add working hours, so your co-workers easily can add the hours they have worked on a **ticket.**

**How to add products/items to tickets?**

1.  Click on **Settings** in the bottom left corner
    
2.  Then you press on **Tickets** and go to **Fixed product lines**
    

![](https://staticfiles.gleap.io/helpcenter/67bc4100bdec4da8846ccbd3/20250318160058_0582.png)

Here you have an overview of your **Fixed product lines**. These are the ones that are being added automatically, when you create a **ticket**.  
​  
To add a Product/item, click on **+Add Product**. Search for the specific product, you would like to be added to all your tickets. You can for example add fees and labor wages.

You can choose to insert a **custom price** or just use the price already inserted on the added procuct. Just check the box next to it and insert a price.  
When finished, click on **Save**.

Here's what it looks like when you create the ticket:

![](https://staticfiles.gleap.io/helpcenter/67bc4100bdec4da8846ccbd3/20250318160058_5698.png)

For more information on how to create a **New ticket**, click [here](https://helpcenter.c1st.com/en/articles/3015803-creating-new-tickets.md).