---
title: "How to use the POS system"
description: "This is a guide to what the POS system can do and how you make your first sale"
url: https://helpcenter.c1st.com/en/articles/3629927-how-to-use-the-pos-system
updated: 2026-09-18
language: en
alternates: [da]
---

# How to use the POS system

This is a guide to what the POS system can do and how you make your first sale

If you haven't already, we suggest you first check out the previous guide called, [Setting up products](https://helpcenter.c1st.com/da/articles/3629385-opsaetning-af-varer.md), before moving on with this one.  
​  
Now you've got all the basic settings sorted and have added your products and your stock.  
The next step in getting started is to make your first sale in the **Register** and then figure out what other features are available for the **Register**.

**How to make a sale in the register:**

-   **Add item:** You can add items in lots of different ways in the POS, click [here](https://helpcenter.c1st.com/da/articles/2720703-sog-varer-frem-i-kassen.md) to check out all the different ways you can do this.
    
-   **Add customers:** You can add a new or already existing customer to the sale before checkout, click [here](https://helpcenter.c1st.com/da/articles/2720678-tilknyt-en-kunde-til-salg-i-kassen.md) for more info.
    
-   **Discount:** You can give a discount on the specific item if you want, click [here](https://helpcenter.c1st.com/da/articles/2720622-hvordan-giver-jeg-rabat.md) to see how to do this.
    
-   **Choosing payment method:** Right before completing a sale you can also pick the payment method the customer wants, as long as you've added it in **Settings**. Click [here](https://helpcenter.c1st.com/da/articles/2585392-opsaetning-af-betalingstyper.md) if you want to know how to edit this.
    
-   **Gift cards**: If the customer wants, you can also issue and sell gift cards, click [here](https://helpcenter.c1st.com/da/articles/2721089-udstedelse-af-gavekort.md) to see how.
    
-   **Returns:** Once you’ve completed a sale, you can also return the item the customer bought. For a step-by-step guide on how to do that, you can click [here](https://helpcenter.c1st.com/da/articles/5361514-returnering-af-varer.md).
    
-   **Completing sales**: After you’ve finished the sale and printed or sent the receipt, the sale will show up in your sales history.
    

**Get control of your sales history:**  
In **Sales history** you’ve got all the info you need gathered about your sales. For a more in-depth explanation of the sales history, you can click [here](https://helpcenter.c1st.com/da/articles/3076760-sadan-ser-du-din-salgshistorik.md).  
In the sales history, you can always go back and look at all the info about each sale. Plus, if you want, you can print a receipt for an old sale—click [here](https://helpcenter.c1st.com/da/articles/2720693-print-kopibon-genprint-af-kvittering.md) to see how.

**Create Daily Report:**  
The last important thing you need to know in the POS system is how to make a daily report, click [here](https://helpcenter.c1st.com/da/articles/2585401-dagsopgorelse-opgor-kassen.md) to see how you do this.  
If you use accounting software like [Dinero](https://helpcenter.c1st.com/da/articles/2730743-opsaetning-af-dinero-integration.md) or [e-conomic](https://helpcenter.c1st.com/da/articles/2771531-opsaetning-af-e-conomic-integration.md), you can click their respective links to see how to connect them with Customers 1st, so your daily report gets sent straight into your accounting software.  
Click [here](https://helpcenter.c1st.com/da/articles/2764749-synkronisering-af-dagsopgorelse-til-e-conomic.md) to see how you sync your daily report with e-conomic.

**What's the next step?**  
The next step is figuring out how to create a case/work card, click [here](https://helpcenter.c1st.com/da/articles/3632921-sadan-bruger-du-sagsstyring.md) to move on to the next step. If you don’t use case management in your shop, you can just skip this and click [here](https://helpcenter.c1st.com/da/articles/3632270-administrering-og-tilfojelse-af-kunder.md) to see how you manage your customers and your customers’ details.

**Customers 1st main features:**

-   [Settings](https://helpcenter.c1st.com/da/articles/3660197-overordnede-startindstillinger.md)
    
-   [Ticket](https://helpcenter.c1st.com/da/articles/3632921-sadan-bruger-du-sagsstyring.md)
    
-   [POS](https://helpcenter.c1st.com/da/articles/3629927-sadan-bruger-du-kassesystemet.md)
    
-   [Customers](https://helpcenter.c1st.com/da/articles/3632270-administrering-og-tilfojelse-af-kunder.md)
    
-   [Products](https://helpcenter.c1st.com/da/articles/3629385-opsaetning-af-varer.md)
    
-   [Statistics](https://helpcenter.c1st.com/da/articles/3635157-hvad-kan-man-se-i-statistik.md)
    

By clicking one of the functions above, you'll be taken to a guide for the function you clicked on.