---
title: "Setting Up Your Worldline Terminal"
description: "Have you just received a new Lane 3000 terminal from Worldline? Read this guide to see how to set it up."
url: https://helpcenter.c1st.com/en/articles/5185189-setting-up-your-worldline-terminal
updated: 2026-10-20
language: en
alternates: [da]
---

# Setting Up Your Worldline Terminal

Have you just received a new Lane 3000 terminal from Worldline? Read this guide to see how to set it up.

**Unpacking and Setting Up Your Worldline Terminal**

1.  **Unpack the Terminal**  
    Start by unpacking your Worldline terminal from the box.
    
2.  **Identify the Cable**  
    You should have a cable that splits into two connectors:
    
    -   One for **power**
        
    -   One for **network**
        
3.  **Connect the Terminal**  
    Connect the terminal to the main cable.
    
4.  **Power Connection**  
    Plug one end of the cable into a power outlet.
    
5.  **Network Connection**  
    Plug the other end directly into your **router or modem**.  
      
    _Note:_ The terminal should **not** be connected directly to a computer. It connects to the internet **through your router**.  
      
    **Important Compatibility Notice**  
    Due to the type of integration used, Worldline terminals are **not suitable for direct use with an iPad or tablet**.  
    They require a **PC or Mac** that stays **powered on** and acts as a **bridge** between your system and the terminal.
    

Once this is done, the terminal should power on and display an image of a giraffe on the screen.

Now go to **Customers 1st / Bikedesk** and make sure you have our print application, **Printdesk**, installed.  
If not, [read more here](https://helpcenter.c1st.com/en/articles/6454002-install-printdesk-automatic-in-app-print.md)

If you’ve just installed the application, consider restarting your browser to ensure it works correctly.

Then follow these steps:

1.  Go to **Settings** → **POS (Point of Sale)**
    
2.  Scroll down until you find **Integrated Terminal**
    
3.  Click on **\+ Worldline terminal**
    

![](https://staticfiles.gleap.io/ghelparticle/l86jB6eiHwTpMjUqzHJddksBBULL4lsMPBGfGNUaqzNKOK4TyocOmqxhFyknBXhxK9oQTRwTHcx.png)

1.  Give the terminal a name - we typically call it **"**Payment Card”
    
2.  Next, choose your **Host Computer**. The computer you’re currently using will be marked as **“This PC”** – select that one.
    
3.  Select the **POS Register** (Payment Station)
    
4.  Click **\+ Add Worldline Terminal**
    
5.  Once it appears in the list, **click on it again**
    
6.  Now enter the **IP address** of the terminal
    

## **Enter the IP Address**

You now need to find the IP address of your terminal. Follow these steps:

1.  Go to the **terminal** and press the **Menu** button.
    
2.  Enter the password **2020** and press the **green button** (Enter).
    
3.  Press **4** for **Support**.
    
4.  Press **4** again for **About**.
    
5.  Press **3** for **Communication**.
    
6.  Use the **down arrow key** (just below the screen) to scroll until you see the **IP address**.
    
7.  Enter the IP address in the appropriate field.
    
8.  Click **Save**.
    

![](https://staticfiles.gleap.io/helpcenter/67bc4100bdec4da8846ccbd3/20250318160349_9852.jpg)

Your terminal should now connect.

**Note:** In some cases, you may need to **restart your computer** for the terminal to successfully connect to the system.

Alternatively, you can try **restarting the terminal** by pressing the **Comma ( , ) button** followed by the **yellow button**.

* * *

## **Troubleshooting**

If you're experiencing issues with your Worldline terminal or cannot establish a connection, please make sure the following ports/IP addresses are open and allowed on your router or firewall:

Outgoing TCP connections must be allowed to the following:

-   **IP:** 91.224.37.30  
    **TCP Ports:** 975, 976, and 979
    
-   **IP Range:** 213.232.97.1 – 213.232.97.63  
    **TCP Ports:** 443 and 970–979
    

Once these IP addresses have been granted access, **restart the customer's internet connection**.  
After that, **restart the terminals** by pressing the **yellow button + comma (,)**.  
When the terminal has restarted, you can test the setup by performing an **end-of-day report**.