---
title: "Find the IP address of the IPP-350 terminal"
description: "Here you can read how to find and update the IP address on your IPP-350 terminal"
url: https://helpcenter.c1st.com/en/articles/6168772-find-the-ip-address-of-the-ipp-350-terminal
updated: 2026-09-17
language: en
alternates: [da]
---

# Find the IP address of the IPP-350 terminal

Here you can read how to find and update the IP address on your IPP-350 terminal

If your terminal is having trouble connecting to the system, it might be because the IP address isn’t correct and needs to be updated.  
​

**Find the terminal’s IP address**

1.  Grab your **IPP-350 Terminal.**
    
2.  Press the **Menu button** (right above the red Cancel button)
    
3.  Enter the password "**2020**" and press the green Confirm button.
    
4.  Select **Help** (navigate with the arrow keys and choose with the Confirm button)
    
5.  Scroll down to **item 11**, where you’ll see the **IP address**
    

**Check and update the IP address in the POS system**

1.  Go to **Settings** and choose the **POS**
    
2.  Scroll down to where it says **Integrated Worldline Terminal**
    
3.  Click the line with the terminal name to expand the settings
    
4.  Under the section **IP address** make sure it matches the IP address you saw on the terminal. If not, you'll need to change it.
    
5.  When you've entered the IP address from the terminal, hit **Save** and wait about 1 minute.
    

**Note:** If there’s a 0 after a dot in the IP address, don’t type it in unless there are three zeros, then one 0 should be entered.

_Example IP address on the terminal:_ 192.168.000.023

_It should be entered as:_ 192.168.0.23

![](https://staticfiles.gleap.io/ghelparticle/8mQMzBUFB9Ozwd5poAkhSGnFnyRvnMqTpi4QFrp5nzT9ndVjAbmoJnzaNPjKpWox231QXodh9I5.png)
