---
title: "Sale of standard products/bikes"
description: "Here you can read how the sale of standard products/bikes works"
url: https://helpcenter.c1st.com/en/articles/6201728-sale-of-standard-productsbikes
collection: "The proces of a new ticket & a new order"
updated: 2026-10-28
language: en
alternates: [da, sv, nb]
---

# Sale of standard products/bikes

Here you can read how the sale of standard products/bikes works

When you've created your unique serial items and want to sell them, you'll need to do this by creating a New sale/New bike sale in case management.  
Read more about how to create serial items [here.](https://helpcenter.c1st.com/da/articles/3103759-sadan-opretter-du-varer-med-serienummer.md)  
  
1\. Go to **Case management** and create a **New sale/Bike sale**  
2\. Add a **customer** to the sale

3\. Click **Add Serial item/Bike** to the sale and add the item you want with its unique serial number/frame number (**IMPORTANT** that you add a Serial item/Bike and not a regular Item)

4\. Search your products for the serial item/bike and fill in any extra info if you want. Click **Save** when you're happy

5\. Click **Create** in the bottom left corner to create the sale

![](https://staticfiles.gleap.io/ghelparticle/2C5CEWZ6yRllPEvjG3DmFBMTUZenUtMVg5tbqNF5COsGzNzdaFBa8VjWyDoh7AFbfq841Cu9Qko.png)

![](https://staticfiles.gleap.io/ghelparticle/cr8tmB6LBG5AEY6NYawkcmbYDmaI1B4FwNwMFVXUZCbHNP1jkOR270HGearn4Z87mFd8Px7VBrJ.png)

If the customer is ready to take the stock item/bike home right away, the status of the sale can be changed to **Done** and the sale is sent directly to checkout:

![](https://staticfiles.gleap.io/ghelparticle/m69JzNW9nroYeyz4CA039uWZJw5cbRiYfzVo31oieeosUt0Pp83EokoKB8znntS8IC9yoa9NhLU.png)

When the sale is created, you'll be able to see more details for the Stock item under **Items**:

1.  The stock item is **in stock** as long as the sale hasn't been processed at checkout
    
2.  There are **a total of** 2 stock items created with the same product number
    
3.  There is **1 available**, because 1 item is **reserved** in the created Sale
    

![](https://staticfiles.gleap.io/ghelparticle/FYU0QMUyb5K8xsI2Rqmube8I7l5WxZgX0otrSsqauvF008s7zypceLhKPGaGeOx5QqywGEiekoj.png)

If you have more in stock of the same stock item, but with unique serial/frame numbers, it'll look like this:

1.  All 3 items are **in stock**
    
2.  There are **total** 3 pcs of the same item with the same product number
    

![](https://staticfiles.gleap.io/helpcenter/67bc4100bdec4da8846ccbd3/20250318160024_1343.png)

When the serial product is sold through the checkout, it will be registered to the customer added to the sale:

1.  Go to **Customers** and then **Serial products/customer bikes** in the top right corner
    
2.  Here you can search by both customer name, phone number, serial/frame number and details about the serial product/bike