---
title: "Add Image/File to a Case"
description: "How to add images or other files to a case in case management/work orders."
url: https://helpcenter.c1st.com/en/articles/6483252-add-imagefile-to-a-case
collection: "The proces of a new ticket & a new order"
updated: 2026-09-28
language: en
alternates: [da, nb, sv]
---

# Add Image/File to a Case

How to add images or other files to a case in case management/work orders.

**Once a ticket is created in the system, you can subsequently add an image or a file to the ticket. This way, you have the opportunity to add attachments as documentation under a ticket.**

* * *

## **Add a File**

1.  Go to the ticket where the desired attachment needs to be added.
    
2.  At the bottom, there is a section called **Files** - here, you are able to upload the files/images needed. You can also add a signature, which is saved as an image.
    
    ![](https://staticfiles.gleap.io/helpcenter/67bc4100bdec4da8846ccbd3/20250318160031_2755.png)
    
3.  Click on **File** to upload an image/file.
    
4.  Select the file from your computer.
    
    ![](https://staticfiles.gleap.io/helpcenter/67bc4100bdec4da8846ccbd3/20250318160031_2161.png)
    
    **Note: Not all file types are allowed. Generally, most image formats are allowed, as well as PDF, DOCX, XLSX, and CSV.**