---
title: "Print of Return Receipt"
description: "Here we describe how you set up printing of return receipt for signature"
url: https://helpcenter.c1st.com/en/articles/7851784-print-of-return-receipt
collection: "Print, Woocommerce & e-conomic integration"
updated: 2026-06-29
language: en
alternates: [da, sv, nb]
---

# Print of Return Receipt

Here we describe how you set up printing of return receipt for signature

By default, the system is set up to only print a return receipt for signature if the customer receives cash back for returning a product.

The standard is as follows:

-   When returning an item where the customer receives cash back for a product, we print a return receipt for signature.
    
-   If a customer returns a product and money is refunded to the customer's payment card, a return receipt for signature is **not** printed.
    
-   If the customer exchanges an item for another at the same price, a return receipt for signature is **not** printed.
    
-   If the customer returns an item and purchases items in the same cart, so the sum of the purchase is higher than the return of the item, we **do not** print a return receipt for signature.
    

If you want to have a return receipt for signature printed even though the money is paid out to the customer's payment card, you can change it in the settings.

Go to **Settings** and select the **Print** tab.

![](https://staticfiles.gleap.io/gattachments/dm2Zzw2MBP434vv921c4pYkRVKVSKvyZhEficN6BOVsRwF9NFCSCrKkkpplOi5K41nODHzKWLAH.png)

Her skal du sætte hak i “_Print returkvittering selvom kunden ikke får penge retur_”, så vil du fremover få printet retur-kvitteringen når kunden skal have penge tilbage uanset om det er tilbagebetaling kontant eller via betalingskort.