System requirements and hardware requirements

To be able to use our quick-print program called Printdesk.

Printdesk is only required if you wish to use the quick-print function or use a Worldline (formerly Bambora) payment terminal.

For Printdesk to function optimally, we require that your computer has:

Computer Requirements:

• A 64-bit operating system

• Min. 8GB RAM

• Windows 11

• Mac OS X 10.11 (El Capitan) or newer.

• Internet connection of min. 25/15 mbit. (Wired or Wireless)

• Note: Older versions of Windows, based on Windows XP, Vista, 7, 8 or 8.1 are no longer supported by either Microsoft or Printdesk.

Requirements for receipt printers:

• Must be connected to the device via USB or Network (LAN port)

• If a cash drawer is to be connected and functional, there must also be an RJ11/12 port for the cash drawer.

• Use 72/80mm receipt paper.

• *All printers to be used in the system must be installed/set up locally on the device and be able to print a test page from the printer overview in Windows.

  We can only use printers that the computer can see, and we do not guarantee that some printers will work correctly.

We have good experience with receipt printers from Star, Epson, Citizen and Brother.

Requirements for label printers:

• Must be connected to the device via USB or Network (LAN port)

• Must print thermally (with heat)

• *All printers to be used in the system must be installed/set up locally on the device and be able to print a test page from the printer overview in Windows.

  We can only use printers that the computer can see, and we do not guarantee that some printers will work correctly.

We have good experience with label printers from Zebra, Brother and Citizen.

Requirements for other printers:

• Must be connected to the device via USB or Network (LAN port)

• If you are using a multi-tray printer (for example A4, A5 and A6) a printer profile must be set up for each tray so that we can print correctly to the correct format.

• *All printers to be used in the system must be installed/set up locally on the device and be able to print a test page from the printer overview in Windows.

  We can only use printers that the computer can see, and we do not guarantee that some printers will work correctly.

We have good experiences with label printers from Zebra, Brother and Citizen.

Requirements for barcode scanner

• Must function as a direct scanner (Human Input Device)

• Can be either wired or wireless.

• Must be connected via USB.

We have good experiences with label printers from Zebra, Metapace, Datalogic and others.

Requirements for cash drawer

• Must be able to connect to your receipt printer via RJ12 cable.

Requirements for internet connection

• We recommend 30/30 mbit - however minimum 25/10 mbit.*

• A stable connection (with less than average 50 ms. ping.)

• Wired internet to stationary computers and terminals.

*This should be higher if you expect to have more than 3-4 devices running on our system simultaneously.

If you have the option, we recommend internet via Coax or Fiber.

We advise against using ADSL or mobile broadband solutions, as speed and latency can typically fluctuate more.

Requirements for iOS Devices (Apple iPad/iPhone)

• Must be on iOS/iPad OS 17 for us to guarantee support.

  Read more about this on Apple's website.
  ​
  ​Due to outdated security in older models' browsers, it is not certain that older models with older versions of iOS/iPad OS can be supported.

  If your device can log in to https://c1st.com/login it will in all likelihood work.

Remember that we offer an inspection of your existing equipment, which ensures you reuse as much as possible of the existing equipment if you switch to us.

Contact our sales team at 33 60 85 86 to learn more and book an inspection